Account

Recover your account if you forgot your password?
If you are having trouble remembering your password, you can recover your account using forgot password.

• Go to royalgroceryshoppa.com
• Login > click forgot password link on the form
• Use the reset form to recover your account

Recover your account without access to email?
If you are having trouble remembering or accessing your email, you can recover your account by contacting us. Submit a ticket via our contact form or send an email to royalgroceryshoppa@gmail.com. Further guidance on next steps will follow suit from our customer support representative.

My device is acting up and I cannot login to my account?
Royal Grocery shoppa customer support representatives ia available to help you with your order. Note, our customer representatives will not ask for yourpassword. Do not disclose your password to anyone.

• To help you place an order, we will ask for your email and provide you guidance via chat and email. We will call you if necessary.
• To help you with your payment, we will ask for your order Id. You will be required to pass through our identify verification before you can proceed.

Warning: Do not disclose your payment details to anyone as we will not ask for this.